Fast-Tracking Patient Care: Percepta for Document Processing

Client Profile

The administrative personnel of this renowned healthcare organization were charged with processing handwritten records, insurance claims, and medical information along with handling a high daily volume of patient intake. The objectives of the organization were to decrease the number of manual document processing tasks and enhance the overall patient experience.

Challenges

Manual document processing resulted in late admissions, inconsistent data entry mistakes, and late patient information access. It was difficult to guarantee correctness and consistency due to complexity in processing multiple documents. These issues made it difficult to provide timely treatments and made it difficult to onboard patients.

Solutions

Percepta OCR, in combination with Regami’s deep digital engineering expertise, was integrated into the healthcare networks via enterprise-grade APIs, enabling direct connections with existing document management and electronic health record (EHR) systems. Our AI engine automated data capture, classification, and extraction from admission documents: such as scanned forms and accurately mapping it into structured EHR fields using sophisticated machine learning.

Results

The hospital network saw a notable decrease in admission times and a significant rise in data accuracy by using Percepta OCR to automate document processing. By eliminating manual document processing duties, staff members were able to concentrate on patient care and raising the standard of services. Enabled the organization to digitize and retrieve patient data in real time, turning cumbersome document processing into a completely automated procedure. Additionally, the organization benefited from quicker, more effective admissions workflows and significant operational cost reductions, which improved the patient experience.